More than three billion people around the world use social media each month, with 90 percent of those users accessing their chosen platforms via mobile devices. While, historically, financial services (FinServ) institutions discouraged the use of social media, it has become a channel that can no longer be ignored.

In this paper, ZeroFOX and ThreatQuotient explore the most prevalent types of threats and scams targeting Financial Services organizations over social media and digital channels and provide a checklist to help security teams mitigate risk to their institution, brands, employees and customers.